How Everlook works for customers

You describe the job, licensed contractors send offers with prices, and you shortlist up to three to talk to. When you've decided, you mark who you hired. You pay the contractor directly, and Everlook takes nothing from you.

At a glance

Free for customers

No fees for posting, offers, chat or hiring, and no commission on what you pay the contractor.

ID and licence on file

Contractors register with an Emirates ID or passport and a UAE trade licence, and Everlook reviews them.

You pay the contractor directly

Transfer, cash or card, as agreed in chat. Everlook never holds the money for the work.

Step by step

Describe the job

Say what needs doing in your own words or answer a few quick questions, add photos if you have them, and set the location. It takes a couple of minutes and doesn't oblige you to hire anyone.

Offers arrive

Contractors working in that trade see your job and send offers with a price. Each one comes with the contractor's profile and reviews, so you can compare before talking to anyone.

Shortlist up to three

Add the pros you want to talk to — up to three per job. Adding someone opens the chat and both sides' contact details, and writing to a pro adds them too. A shortlist is final, so choose with care; if something's wrong, Everlook support can remove a pro.

Tell us who you hired

Agree on dates and details in the chat, then mark the pro you hired — the others are told the job is taken. Still deciding? Say so. If you won't hire anyone, say that and the job closes.

The work gets done

You pay the contractor directly — transfer, cash or card, whatever you agreed in chat. Everlook never holds the money. When the pro marks the work done, leave a review on their profile, or tap Not done and Everlook support steps in.

Common questions

What does it cost me?

Nothing. Posting a job, receiving offers, chatting and hiring are free, and Everlook takes no commission on what you pay the contractor. The only money that changes hands is what you pay the contractor for the work.

Who are the contractors?

Licensed companies and independent pros working in the UAE. They register with an Emirates ID or passport and a UAE trade licence, which Everlook reviews, and each profile shows its verification alongside reviews and past work — worth a look before you hire.

Do I have to hire someone?

No. Posting a job creates no obligation. Offers you don't shortlist simply stay where they are, and if you decide not to hire anyone, say so and the job closes.

Why can I shortlist only three pros?

So you can compare a few good options without a flood of calls — everyone you shortlist gets your contact details. Once your shortlist is full, the job closes to other contractors, so nobody sends offers you won't look at.

Where do the reviews come from?

From customers who hired the contractor through Everlook, and from past clients the contractor invited with a personal review link — so reviews for work done outside Everlook can appear on a profile too.

What if something goes wrong?

Everything about the job — the offer, the dates, the price, the messages — lives in one chat with the contractor. If the work wasn't done, tap Not done and Everlook support picks it up with both of you. Keep the conversation in the chat: Everlook can only help with what happened in it.